Detail buku : Customer service : skills for success
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Customer service : skills for success
Barcode :  B01574 ---- Koleksi Tersedia
:  B08153 ---- Koleksi Tersedia
:  B08123 ---- Koleksi Tersedia
No Panggil : 658.812 LUC c
ISBN : 9780071277501
Pengarang : Lucas, Robert W.
Penerbit : McGraw Hill
Tahun Terbit : 2009
Deskripsi Fisik : a). xx, 294 hlm
: b). index.,gloss.,photo.,illus.,
: c). 26 cm
: d).
Bahasa : eng
Edisi : 4th ed. (international edition)
Catatan Umum :
:
Kata Kunci : customer services, verbal communication skills, nonverbal communication skills, service culture,
Tambahan Subjek A/X/Y/Z : a). Customer services
: x).
: y).
: z).